I Already Canceled My Subscription, but I’m Still Being Charged

I Already Canceled My Subscription, but I’m Still Being Charged

If you believe you were charged after canceling your Dark Horse Rowing subscription, there are a few common reasons this may happen.

Possible Reasons for the Charge

• Your subscription may have renewed before the cancellation was completed.
• You may have multiple accounts or subscriptions under different email addresses.
• The charge may still be pending or processing from a previous billing cycle.
• The cancellation may not have been fully confirmed.

What You Should Do

Please contact our support team so we can review your account and billing details.

When reaching out, please include:

• The email address associated with your subscription
• A screenshot or copy of the charge if possible
• The date you canceled your subscription

Contact Support

You can contact us at:

• support@darkhorserowing.com
• members@darkhorserowing.com
• ayen@darkhorserowing.com

Our team will review your account and assist you as quickly as possible.